Quantré Group, LLC

Quantré Credentials

Utilizing the Quantré Group’s combined expertise, we can bring to you more than 70 years of operational management experience, 50 years of digital printing, 20 years of offset printing, 22 years of prepress experience, 60 years of high-speed automated mailing experience and more than 40 years of warehousing, manual finishing and fulfillment experience.

Operation Management – Management Successes

• Successfully trained, cross-trained and managed over 550+ employees including operators, technicians, supervisors and support personnel in 24x7 environments.
• Responsible for Operational Management for an outsourcing division utilizing 26 high-speed cut sheet & roll feed printers, 20 high-speed automated mailing systems, Manual Finishing & Fulfillment Departments, and multiple warehouse locations.
• During a 4-month period, implemented new processes, negotiated better contracts, and eliminated wasteful expenditures creating an annual savings of 10% of the operational budget. Savings realized from facilities, material, equipment, and payroll.
• Improved operating efficiencies from as low as 18% to as high as 92% within 3 weeks.
• Effectively managed and reduced annual operating budgets by as much as 65%.
• Reduced Direct Labor to Direct Revenue Ratios (DL/DR) from as high as 52% to as low as 28% within 2 months.
• Successfully developed and implemented the QMPS Metric measurement program.
• Dramatically improved equipment capacity levels to counteract the need to purchase new equipment.
• Redesigned operations to improve workflows and accommodate new equipment.
• Implementation of SAS 70 level II program for business servicing Financial, Healthcare, Insurance and Utility markets and managed semi-annual audits of SAS70 level II.
• Experienced with HIPAA requirements and regulations.
• Successful negotiations and procurement of capital and consumables to eliminate wasteful expenditures.
• Led cross-functional teams of sales executives, IT management, external customers, department analysts and programmers to coordinate the development of new hardware configurations and software enhancements, resulting in improved efficiencies and customer satisfaction.
• Physically moved one of the largest print and mailing operations without experiencing any downtime or missing a single mailing date.
• Managed outsource operation responsible for disaster recovery services and testing for second company site, over 150 contracted outsourcing clients, and 11 contracted disaster recover clients.

Digital Printing, Offset Printing, and Prepress – Management Successes

• Implemented multiple digital roll feed print lines using H & I configurations.
• Managed digital prepress department utilizing current Adobe, Quark and Xerox software.
• Managed Xerox B/W & color operation responsible for 35+ million impressions a month.
• Implemented a Roll Feed Department creating over 50 million available clicks a month.
• Cross-trained existing print operators for roll feed environment.
• Implemented facility wide cross-training program enabling team members to move between Automated Finishing, Digital Printing and warehouse and fulfillment areas.
• Managed equipment replacement process of 6 high-speed digital printers while maintaining client’s daily output requirements.
• Automated Finishing and Mailing - Management Successes
• Implemented scheduling techniques to improve mail drop dates by as much as 1 ½ days.
• Redesigned operations to improve workflows and accommodate new equipment.
• Reduced machine operators from 2 per system to 1 per system while maintaining service level agreements.
• Successfully managed external and internal service contracts and technicians.
• Implemented strategic staging areas to provide better use of floor space and improve operator’s efficiency levels.
• Migrated metered mail process to manifest mail for jobs consisting of over 400K pieces per cycle. Project eliminated metering as a point failure opportunity within process.
• Implemented Just-In-Time processes and procedures for material workflow within automated mailing area.
• Used the “Decision Matrix” to complete vendor selection process for purchasing new high-speed mailing system. Process criteria satisfied company’s due diligence requirements in making an un-biased selection.

Warehouse, Shipping and Receiving, Manual Finishing, Kitting and Fulfillment - Management Successes

• Complete reorganization and “zoning” of warehousing operations to improve functionality and efficiencies.
• Implemented material standards requirements within receiving process to improve quality within digital print and automated mailing departments.
• Managed transition to new inventory management software and methodology.
• Doubled manual kitting throughput results compared to clients previous internal results. Increased an additional 15% two years after implementation through improved workflows.
• Increased billable hours by over 65% by accurately capturing client billable events.

Equipment & Software Experience